Category Archives: Troubleshooting

Do you have trouble with Amazon Prime? Can you not get Amazon Prime to work, or do you have problems with payments or some other Amazon Prime related topic? In this category we will try answering such questions related to Amazon Prime and watching it from abroad!

Purchase Error while purchasing HD Movie

Do you get the following error message as you try to buy or rent movies on Amazon.com? The message from Amazon.com is quite clear and it tells you and me that we need a credit card, a payment card, issued by a bank in the United States for this to work. So, if you are living somewhere else and do not have a credit card issued in the United States,… Read More »

Get rid of Error 4601 on Amazon

Would you like to watch a film on Amazon.com but when you start you get error message 4601 telling you that this video isn’t available due to geographical licensing restrictions? Would you like to watch the film anyway and thus get rid of the 4601 error message? This is what you need to do! The videos available at Amazon.com, or be it Amazon.co.uk or Amazon.de are only available in the… Read More »

Can I watch Amazon Videos offline in Windows?

I have earlier written articles on the fact that you can now watch Amazon Instant Videos purchased and Prime videos offline using the Android application for Amazon Videos. But, what is up with Windows? Can I watch Amazon Videos offline in Windows as well? The answer to that question is really a no, because there is no such application available for Windows in which you can download Prime and Instant… Read More »

Can I use Amazon Prime in Spain?

I will travel to Spain for my upcoming holidays and simply wonder if I can use my current Amazon Prime subscription while in Spain? I guess I can not order products to Spain, but can I watch the Prime videos and can I watch Orange is the New Black episodes while in Spain? That is a brilliant question and the answer is both yes and no. The problem is that… Read More »

Error 2039 on Amazon.com – What to do?

“The claim code you entered isn’t working. Please ensure there are no spaces and try again. If this problem continues, please contact Amazon Customer Service at Video Help and refer to error 2039.” Since December 23rd and available until January 4th Amazon.com has launched a 75% discount on films that can be rented on their website. I wanted to use this great discount, but as I tried to redeem my… Read More »

Can I watch Amazon Videos on my Xbox abroad?

I have an Xbox and currently I also have an Amazon Prime subscription. I am moving to Spain next year and would like to watch Instant Videos and Prime videos on my Xbox, but I have heard that it is impossible in Spain. Is that true? Thank you for asking! It is kind of true that it is not working if you first try to watch Amazon Instant Videos on… Read More »

How to forward packages from Amazon to my country?

Are you a person who would simply love to order something from Amazon.com, Amazon.de or Amazon.co.uk, but you have one big problem! What you want to order is a great product, but Amazon will not ship it to your current destination? What can be done? Luckily there is a solution to these problems and it is very easy to fix this! Because, there are so called mail forwarding services in… Read More »