Recently, as I wanted to watch Jack Ryan on Amazon Prime Video, I got an error message. It said “We’re experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help?nodeId=202099750.“
So, I did as I was told, and visited the article. In the article, I was told that it is probably an old version of my browser or some sort of plugin/extension that makes this error come forth. I follow the instructions, I updated my browser, and I silenced the extensions of my browser. But, even if I did, I still got the error message. I even tried opening Amazon Prime Video in so-called private mode/incognito mode, but it didn’t help me either.
Maybe you follow these steps, and you will be able to stream at once, but I wasn’t.
What did I do to fix the node ID error?
This was probably just a problem for me, but I use a so-called SmartDNS service on my network called Unlocator. This is perfect for streaming content online, and I use it frequently. But, right now I had a feeling that might have caused the trouble for me. So, I used another WiFi network I have available (not using any VPN service, nor SmartDNS service), and that fixed the error for me.
- Are you using a SmartDNS or a VPN service? That might cause the trouble!
If you don’t know what’s happening, but it still doesn’t work, you might actually consider using a VPN service to get rid of the problem. Connect to a server in another nation in Europe (or around the world), and give it a try. If it doesn’t work at first, try a server somewhere completely elsewhere in the world.
There are lots of ways to solve this problem, and most importantly, it is possible to fix!
I hope these instructions will help you get rid of the node ID error 202099750!