Have you gotten the error message 1042 as you try to watch videos on Amazon.com? Does the error message tell you the following:
HTTP Proxy Not Supported
Your device’s Internet connection is using an HTTP proxy which prevents playing your video. Please close or disable any proxy programs and try again. For further assistance, please contact Amazon Customer Service at www.amazon.com/videohelp and refer to error 1042.
Have you seen this message? What is the problem? Is there anything you can do about it?
If you get this error message and have absolutely no clue about what it means or what might cause it, you might have some trouble. Are you using your Internet connection at home, or are you using an Internet connection at a workplace, or maybe at a cafe, in a hotel, or somewhere else?
A first step is to check your IP address. Take a look at the result and see if it reflects your actual location. If it does, you better contact Amazon support. If you see a different place than your current location, you are most likely using a VPN or a proxy server that is blocked by Amazon. Maybe you don’t know about that, and if that is so, ask someone who knows more about computers and the network that you are using than you do.
Are you using a VPN or a proxy?
If you are using a VPN or a proxy, this is most likely causing the error. What is the solution to the problem? The solution is to use a VPN that works with Amazon, and that will let you stream the available content without the 1042 error message, nor any of the other annoying error messages (like the 4601 error).
Which VPN should you choose? I recommend that you use the VPN services of ExpressVPN. This is a brilliant VPN provider thas has worked without stop with Amazon Instant videos and Amazon Prime videos for years. They also work with different Netflix regions and popular streaming sites such as BBC, ITV, CBS, NBC, Fox and others, so it is great value.
There is no need to worry with ExpressVPN. After all, they have a 30-day full refund policy. In addition, if you sign up and purchase a 12-months subscription using the button above, you will get three extra months of usage for free!
Are you trying to watch Amazon videos abroad?
If you simply try to watch Amazon Prime videos abroad, you can also get the 1042 error message. If that is you, the solution is once more to use the VPN services of ExpressVPN. You can read more about streaming Amazon Prime abroad here at amazonprime.fromabroad.org.
I hope these instructions have helped you and that you will be able to watch Amazon Prime videos without the 1042 error message within a few minutes from now.
If you still need further help or have a question, use the comment field and I will do my best to help!